Last week in Dallas, Texas, the mortgage servicing community gathered for the MBA Servicing Solutions Conference 2026, an annual celebration of innovation, insight and collaboration across the servicing ecosystem. Safeguard Properties was proud to be a sponsor of this important event, reinforcing our deep commitment to helping servicers manage risk and protect assets.
As the property preservation industry leader, Safeguard plays a critical role in strengthening the bridge between mortgage servicing operations and the physical condition of the homes behind those loans. Whether it's proactive preservation, detailed property inspections, or responsive field services, our solutions help servicers mitigate risk and maintain property value throughout the default and foreclosure process.
A highlight of the week was the Safeguard-sponsored general session "Leadership Lens - The Future of Servicing" held on February 17 in the Texas Ballroom. Introducing the session was Joe Iafigliola, Safeguard's Chief Financial Officer, who welcomed attendees and underscored the themes of leadership, resilience, and forward-thinking strategy in servicing today.
This distinguished panel brought together top executives from across the industry to explore emerging challenges, operational priorities, and transformative trends shaping the future of servicing:
Robert D. Broeksmit, CMB, President & CEO, Mortgage Bankers Association
Jason Kwasny, Chief Servicing Officer, ServBank
Leslie Peeler, EVP & Chief Operating Officer, Cenlar FSB
Together, these leaders tackled an array of pressing topics from evolving regulations and compliance demands to the impact of technology like artificial intelligence. The conversation also addressed shifting borrower expectations and strategies for balancing cost with service excellence.
For Safeguard, the conversation around the future of servicing isn't abstract; it's grounded in the very real work of preserving homes and protecting property values. Mortgage servicing success depends on visibility into the physical condition of properties throughout the loan lifecycle. When servicers and preservation partners are aligned, risks can be mitigated sooner, helping to keep communities strong and stable.
Safeguard's presence at the conference was more than sponsorship; it was a reminder of how integral property preservation is to the overall health of the servicing ecosystem. From field services to data insights, our team engaged with servicers and solution providers to explore ways to bring practical scalable property care into the broader strategic conversation.
Beyond the Leadership Lens panel, Safeguard's team soaked in rich insights from the wide array of educational sessions and networking opportunities throughout the conference. Conversations centered on topics like increasing operational transparency across servicing workflows, leveraging technology to enhance property-level decision making, and building stronger vendor relationships that drive efficiency and accountability. These exchanges reaffirmed what we already knew: collaboration fuels progress. The servicing industry thrives when partners across functions come together to share knowledge and lift the entire ecosystem
As we reflect on the past week in Dallas, the Safeguard team is energized by the conversations, insights, and connections from MBA Servicing Solutions 2026.
To all of the incredible leaders and professionals who joined us, thank you for a fantastic week! We're already looking forward to next year and continuing to shape the future of servicing, one property and one partnership at a time.